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FAQ

WHEN WILL MY ORDER SHIP?

After an order has been placed, it is promptly sent to our shipping deparment where we will prepare and ship your item(s) within 1-2 business days. If your order is placed on a Tuesday it will ship the next day. If your order is placed on the weekend it will ship out Monday morning. Below are expected delivery times based on your location.

Please note: Due to the popularity of certain items in our catalogue, shipping times may take longer than the estimates below.

When your order ships you can you will recieve a tracking number via our support desk. Your staus will also be updated to shipped. We use USPS to send our shipments. CLICK HERE for USPS tracking.

US Shipping Time Estimates

Bluetooth Earbuds 2-7 Days

International Shipping Time Estimates

Bluetooth Earbuds: 2 - 4 Weeks

We send using USPS so shipping times vary, but we can ship to Australia or Iceland for example. We answer all inquires with in 24hrs but usually under 12 hrs:)

If your items have not arrived within 45 days of the date of original purchase, contact Customer Service for a full refund of your purchase. (This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries).

HOW DO I TRACK THE STATUS OF MY ORDER?

Please visit our order lookup page to track the status and location of your order.

WHAT IS YOUR RETURN POLICY?

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you. Thank you!

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.

WHAT CARRIER DO YOUR ORDERS SHIP?

All U.S. orders are shipped via USPS.

ARE THERE DUTIES FOR AMERICAN ORDERS?

No there are no additional duties.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard American Express and Discover

CALCULATING YOUR ORDER COST IN A FOREIGN CURRENCY

All prices on our site are listed in US dollars, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general, it will match very closely with the going exchange rates. The following web page features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates: XE.com – Foreign Exchange Rate Calculator